Legal Agreement

Hay Baji Terms and Conditions

These terms govern your use of the Hay Baji platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: January 2025

What You Need to Know First

You Must Be 18 or Older

Hay Baji is strictly for adults. Anyone under 18 is not permitted to register, deposit, or play on the platform. We verify age during registration and reserve the right to request additional proof at any time.

One Account Per Person

Each player is allowed one Hay Baji account only. Creating duplicate accounts to claim multiple bonuses or bypass restrictions is a violation of these terms and will result in account suspension and forfeiture of funds.

Deposits Are Non-Refundable

Once a deposit is credited to your Hay Baji account and used in gameplay, it cannot be reversed. Withdrawals are subject to verification and bonus wagering requirements where applicable.

No Fraudulent Activity

Any attempt to manipulate games, exploit technical errors, use bots, or engage in collusion will result in immediate account termination. Hay Baji reserves the right to withhold funds pending investigation of suspicious activity.

Bonus Terms Apply

All bonuses and promotions on Hay Baji come with wagering requirements and time limits. Bonus funds cannot be withdrawn directly — they must be played through according to the conditions stated at the time of the offer.

Hay Baji's Decision Is Final

In any dispute regarding game outcomes, account activity, or bonus eligibility, Hay Baji's decision is final. We encourage players to contact support before escalating any issue, as most matters can be resolved quickly.

01 Acceptance of Terms

By accessing, registering on, or using the Hay Baji platform in any way, you confirm that you have read these Terms and Conditions in full and agree to be bound by them. These terms form a legally binding agreement between you and Hay Baji.

If you do not agree with any part of these terms, you must not use the Hay Baji platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

Important: These Terms and Conditions apply to all Hay Baji services, including the website, mobile app, all games, payment systems, and customer support interactions.

02 Eligibility

To use Hay Baji, you must meet all of the following requirements:

  • You must be at least 18 years of age.
  • You must be legally permitted to participate in online gaming in your jurisdiction.
  • You must not be acting on behalf of another person or entity.
  • You must not be a current employee, contractor, or immediate family member of a Hay Baji employee.
  • You must not have been previously excluded or banned from the Hay Baji platform.

Hay Baji reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension and withholding of funds until verification is complete.

03 Account Registration

To access the full features of Hay Baji, you need to create an account. During registration, you are required to provide accurate, complete, and up-to-date information. Providing false details — including a fake name, date of birth, or contact information — is a violation of these terms and may result in immediate account closure.

You are responsible for keeping your login credentials secure. Do not share your password with anyone. Hay Baji will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your permission, contact our support team immediately.

  • One account per person — duplicate accounts are not permitted.
  • Account details must match the name on your payment method.
  • You are responsible for all activity that occurs under your account.
  • Hay Baji may require identity verification (KYC) before processing withdrawals.

Note: If Hay Baji detects multiple accounts linked to the same device, IP address, or payment method, all associated accounts may be suspended and balances forfeited pending investigation.

04 Deposits and Payments

Hay Baji accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. There is no fee charged by Hay Baji on deposits, though your mobile banking provider may apply their own transaction charges.

Deposits are credited to your Hay Baji account balance instantly upon confirmation from the payment provider. If a deposit does not appear in your account within 15 minutes, contact our support team with your transaction reference number.

  • Minimum deposit: ৳200.
  • Accepted methods: bKash, Nagad, Rocket.
  • Deposits must be made from a payment account registered in your own name.
  • Third-party deposits are not accepted and will be returned where possible.
  • Hay Baji does not accept cash deposits or bank transfers from unverified sources.

Hay Baji reserves the right to refuse or reverse any deposit that appears to be fraudulent, made from an unverified source, or in violation of these terms.

05 Withdrawals

Withdrawals from your Hay Baji account are processed to the same payment method used for your most recent deposit. This is to prevent money laundering and ensure funds are returned to their original source. Withdrawals are paid in BDT and Hay Baji does not charge a withdrawal fee.

Before your first withdrawal, Hay Baji may require you to complete identity verification. This involves submitting a copy of a valid government-issued ID and proof of your payment method. This is a standard process and is required to protect all players on the platform.

  • Withdrawals are processed within a few hours during normal operating hours.
  • Withdrawal requests submitted outside business hours may take longer.
  • Bonus funds are subject to wagering requirements before withdrawal.
  • Hay Baji may delay or withhold withdrawals pending verification of account activity.
  • Withdrawals to third-party accounts are not permitted under any circumstances.

Tip: To avoid delays, make sure your account details and payment method name match exactly. Mismatched information is the most common reason for withdrawal holds.

06 Bonuses and Promotions

Hay Baji offers various bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are communicated at the time of the offer. By claiming any bonus, you agree to the associated conditions.

Bonus funds are credited separately from your real-money balance. They must be wagered a specified number of times before any winnings derived from bonus funds can be withdrawn. The wagering requirement, eligible games, and expiry period are stated in each individual promotion.

  • Bonuses cannot be withdrawn directly — wagering requirements must be met first.
  • Each promotion has an expiry date; unused bonus funds are forfeited after expiry.
  • Only one bonus can be active at a time unless stated otherwise.
  • Hay Baji reserves the right to modify or cancel any promotion at any time.
  • Bonuses obtained through fraudulent means will be voided and the account suspended.

Important: If you make a withdrawal request while a bonus is active and wagering requirements have not been met, the bonus and any associated winnings will be forfeited.

07 Game Rules and Fairness

All games on Hay Baji — including Go Rush, Mega Fishing, Mermaid Fishing, Monster Fight, Kalaka Bingo, and Fortune Bingo — operate using certified random number generation (RNG) technology. For crash-style games like Go Rush, a provably fair system is used, allowing players to independently verify the outcome of any completed round.

Each game has its own set of rules, which are accessible within the game interface. It is your responsibility to understand the rules of any game before placing a bet. Hay Baji is not liable for losses resulting from a player's misunderstanding of game mechanics.

  • Game outcomes are determined by RNG and cannot be influenced by Hay Baji or any player.
  • In the event of a technical error during a game round, the round may be voided and stakes returned.
  • Hay Baji reserves the right to void bets placed during a technical malfunction.
  • Provably fair verification tools are available in the account history section.

If you believe a game result was incorrect, contact support within 48 hours of the round in question. Disputes raised after this window may not be investigated.

08 Prohibited Conduct

The following actions are strictly prohibited on the Hay Baji platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

  • Using automated software, bots, or scripts to interact with any part of the platform.
  • Exploiting bugs, glitches, or technical errors for financial gain.
  • Colluding with other players to manipulate game outcomes.
  • Using the platform for money laundering or any other illegal financial activity.
  • Creating multiple accounts to claim bonuses more than once.
  • Sharing account access with another person.
  • Attempting to reverse-engineer or interfere with the platform's software or infrastructure.
  • Providing false identity information during registration or verification.

Hay Baji actively monitors accounts for suspicious activity. If your account is flagged, we may place a temporary hold on withdrawals while the investigation is ongoing. We will notify you by email if this occurs.

09 Account Suspension and Closure

Hay Baji reserves the right to suspend, restrict, or permanently close any account at its discretion. This includes, but is not limited to, situations where:

  • A player has violated any part of these Terms and Conditions.
  • Fraudulent or suspicious activity has been detected on the account.
  • A player has requested self-exclusion through the responsible gaming tools.
  • A player is found to be under 18 years of age.
  • A player has provided false or misleading information during registration or verification.

If your account is closed due to a violation of these terms, any remaining balance may be forfeited. If your account is closed for any other reason, your real-money balance (excluding bonus funds) will be returned to your registered payment method after verification.

You may also request to close your own account at any time by contacting our support team at [email protected]. Account closure requests are processed within 24 hours.

10 Responsible Gaming

Hay Baji is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity and stay in control. These tools are available to all registered players and can be configured from the account settings section.

  • Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
  • Session time reminders — receive alerts after a set period of continuous play.
  • Self-exclusion — temporarily or permanently restrict access to your account.
  • Account history — review your full transaction and gameplay history at any time.

If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team for assistance. Hay Baji takes problem gambling seriously and will work with you to find an appropriate solution. For more information, visit our Responsible Gaming page.

11 Privacy and Data

Hay Baji collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection and use of your data as described in that policy. We collect only the information necessary to operate your account, process payments, and comply with legal obligations.

Your personal data is never sold to third parties. It may be shared with payment processors and identity verification services strictly for the purpose of operating your account. All data is stored securely using industry-standard encryption.

For full details on how we handle your data, please read our Privacy Policy.

12 Limitation of Liability

Hay Baji provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, Hay Baji is not liable for:

  • Any loss of funds resulting from technical errors, connectivity issues, or platform downtime.
  • Any indirect, incidental, or consequential losses arising from use of the platform.
  • Losses resulting from a player's failure to understand game rules or bonus conditions.
  • Unauthorized access to a player's account due to the player's failure to secure their credentials.

Reminder: Online gaming involves financial risk. Never bet more than you can afford to lose. Hay Baji is an entertainment platform, not a source of income.

13 Changes to These Terms

Hay Baji reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, we will notify registered players via email or an in-platform notification.

It is your responsibility to review these terms periodically. Continued use of the Hay Baji platform after any changes have been published constitutes your acceptance of the updated terms. If you do not agree with the revised terms, you must stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live chat: available inside the platform after login
  • Response time: within a few hours for email, instant for live chat

For responsible gaming support, account closure requests, or self-exclusion, please contact us directly and our team will assist you promptly.

Ready to Play on Hay Baji?

Now that you've read the terms, you know exactly what to expect. Register free, deposit via bKash or Nagad, and start playing today.