At Hay Baji, your privacy is not an afterthought — it is built into everything we do. This policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your own information.
All data transmitted between your device and Hay Baji servers is protected using industry-standard TLS encryption. Your personal and financial information is never sent in plain text.
Hay Baji does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account and improve your experience on the platform.
You can request access to your data, ask for corrections, or request deletion at any time. Hay Baji respects your right to control your own information and will respond to all requests promptly.
We only collect the data that is genuinely necessary to run your account, process payments, and comply with legal requirements. We do not collect data for the sake of it.
Access to your personal data within Hay Baji is restricted to staff who genuinely need it to do their job. All team members are trained on data protection and bound by confidentiality obligations.
In the unlikely event of a data breach that affects your personal information, Hay Baji will notify you promptly and take immediate steps to contain the issue and protect your account.
Hay Baji is an online gaming and betting platform operating at https://hay-baji.org. We offer a range of games including Go Rush, Mega Fishing, Mermaid Fishing, Monster Fight, Kalaka Bingo, and Fortune Bingo, primarily serving players in Bangladesh.
This Privacy Policy applies to all services provided through the Hay Baji website and mobile app. By using our platform, you agree to the collection and use of your information as described in this policy. If you have questions about anything here, our support team is always available to help.
Note: This policy is written in plain English so every player can understand it clearly. We have deliberately avoided legal jargon wherever possible.
Hay Baji collects only the information that is necessary to operate your account, process transactions, and keep the platform secure. Below is a breakdown of the categories of data we may hold about you.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Yes — for KYC verification |
| Contact Data | Mobile number, email address | Yes — for account communication |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Yes — for deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatic — for security and fraud prevention |
| Usage Data | Games played, bet amounts, session duration, login times | Automatic — for platform improvement |
| Communication Data | Support chat logs, email correspondence | When you contact us |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.
Hay Baji collects your data through several channels, all of which are clearly outlined below so there are no surprises.
Every piece of data Hay Baji collects has a specific, legitimate purpose. We do not use your data for anything beyond what is described here.
Marketing: Hay Baji may send you promotional messages about bonuses and new games. You can opt out of marketing communications at any time by contacting support or updating your account preferences.
Hay Baji does not sell your personal data. We share it only with trusted third parties who help us operate the platform, and only to the extent necessary for that purpose.
All third parties who receive your data are contractually required to handle it securely and use it only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or any other purpose.
Important: Hay Baji will never share your data with advertisers, data brokers, or any party for commercial purposes unrelated to operating your account.
Hay Baji uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies we use.
| Cookie Type | Purpose | Can You Disable? |
|---|---|---|
| Essential Cookies | Keep you logged in and make the platform function correctly | No — required for the site to work |
| Analytics Cookies | Help us understand which pages and games are most popular | Yes — via browser settings |
| Security Cookies | Detect suspicious login attempts and protect your account | No — required for account security |
| Preference Cookies | Remember your language and display settings | Yes — via browser settings |
You can manage or delete cookies through your browser settings at any time. Note that disabling essential or security cookies may affect your ability to use certain features of the Hay Baji platform.
Hay Baji retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods depend on the type of data and the legal obligations that apply to it.
Once the applicable retention period has passed, your data is securely deleted or anonymised so it can no longer be linked back to you. If you request account deletion before the retention period ends, we will delete all data that we are not legally required to keep and inform you of what is being retained and why.
As a Hay Baji player, you have the following rights over your personal data. These rights can be exercised at any time by contacting our support team.
We will respond to all data rights requests within 30 days. In some cases, we may need to verify your identity before processing a request to ensure we are not disclosing data to the wrong person.
How to submit a request: Email us at [email protected] with the subject line "Data Rights Request" and describe what you would like us to do. Our team will guide you through the process.
Hay Baji takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
While we take every reasonable precaution, no system is completely immune to risk. We encourage you to use a strong, unique password for your Hay Baji account and to enable any additional security features available in your account settings.
Hay Baji is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.
If we discover that a person under 18 has created an account and provided personal data, we will immediately close the account, delete all associated data, and return any deposited funds to the payment source where possible.
Parents and guardians: If you believe a minor in your household has registered on Hay Baji, please contact us immediately at [email protected] so we can take action right away.
Hay Baji may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised.
For significant changes that materially affect how we use your data, we will notify you by email or through an in-platform notification before the changes take effect. We encourage you to review this policy periodically so you are always aware of how your data is being handled.
Continued use of the Hay Baji platform after any updates to this policy constitutes your acceptance of the revised version.
If you have any questions, concerns, or requests related to this Privacy Policy or the way Hay Baji handles your personal data, please get in touch with our team. We are available around the clock and will do our best to respond quickly.
For data rights requests specifically, please use the subject line "Data Rights Request" in your email so our team can prioritise and route your message correctly.